Privacy Policy
Disclaimer:
Despite careful and thorough checks, we assume no responsibility for the accuracy, completeness, or timeliness of the content. Liability claims against us due to material or immaterial damage caused by the use of the content or by incorrect or incomplete content are excluded.

Furthermore, we assume no responsibility for the content and/or any illegal activities caused by websites directly or indirectly linked to our website. At the time of collaboration with these websites, no illegal content was present. Furthermore, we have no influence or ability to change current or future links to these websites.

Privacy Policy:
Alpine Mountain Chalet explains, on this page, how it processes the data of users who visit its website and the behavior of the cookies installed by the website itself.

This Privacy Policy is provided in compliance with Article 13 of GDPR 2016/679 (General Data Protection Regulation, European regulation on the protection of personal data), Recommendation No. 2/2001 of the Working Party pursuant to Article 29, and the General Provision of the Italian Data Protection Authority regarding cookies of May 8, 2014, No. 229. The Data Controller is not responsible for any data entered or cookies installed by other sites that may be accessed via links.

Data Controller:
The data controller and data processor is the legal representative of: Alpine Mountain Chalet, with registered office at Str. Mantena 4, 39030 San Vigilio di Marebbe (BZ).

Types of data collected:
Among the personal data collected by this website, independently or through third parties, are those entered through various forms on the site (contact forms, availability requests, newsletter subscriptions, online bookings, etc.). Personal data may be freely provided by the user or, in the case of usage data, collected automatically when using this website. Any use of cookies - or other tracking tools - by this website or by the owners of third-party services used by this website, unless otherwise specified, is intended to provide the service requested by the user, in addition to the other purposes described in this document and in the Cookie Policy.

Contact form:
By filling out the contact form with their data, the user consents to their data being used to respond to requests for information, quotes, offers, or any other request indicated in the form.

Mailing list or newsletter:
By registering for the mailing list or newsletter, the user's email address will automatically be added to a contact list to which email messages containing information, including commercial and promotional information, relating to this website may be sent.

Processing methods:
Data is processed electronically, although potential processing in paper format is not excluded. Alpine Mountain Chalet, Str. Mantena 4, 39030 San Vigilio di Marebbe (BZ), guarantees, in accordance with the law, that the processing of personal data is carried out in compliance with fundamental rights and the dignity of the data subject, particularly with regard to confidentiality, personal identity, and the right to protection of such data. Any sensitive data is processed in accordance with applicable regulations, in particular Law 679/2016 (GDPR).

In addition to the Data Controller, in some cases, other parties involved in the organization of this website (administrative, sales, marketing, legal, and system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the data, who may also be appointed, if necessary, as data processors by the Data Controller. An updated list of data processors may be requested from the Data Controller at any time.

For access to the IT tools used during data collection, consultation, and storage, the Data Controller and Data Processor have implemented all necessary technical and organizational measures to ensure an adequate level of security, preventing the possibility of unauthorized disclosure and thus ensuring the confidentiality, integrity, and availability of the data. In addition, in the event of a physical or technical incident, the Data Controller can ensure the ability to restore the data quickly.

The personal data collected will be retained for the time necessary to respond to requests. Where additional legislation requires a longer retention period, we will comply with such legislation.

Notice to/regarding children under 16:
Visitors under 16 are asked not to provide any personally identifiable information to Alpine Mountain Chalet (for example, last name, home address, or email address) without the knowledge and permission of a parent or guardian. If Alpine Mountain Chalet learns that a visitor is under 16, Alpine Mountain Chalet will not retain or use any personally identifiable information without the verifiable consent of a parent or guardian, except where permitted by law. This means that without such verifiable consent, a visitor may be excluded from participating in certain activities on the sites. Alpine Mountain Chalet believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are encouraged to spend time online with their children to familiarize them with the types of content available on Alpine Mountain Chalet websites and the Internet in general. Online services and software manufacturers provide control tools to help create a safer environment for children.
Purpose of processing:
User data is collected to allow the data controller to provide its own services exclusively, as well as for the following purposes:

contacting the user
contact management
sending messages
anonymous statistics
viewing content from external platforms

Any additional purposes will be subject to an explicit and reasoned request and your specific, optional consent, separate from that required to respond to your questions.

Communication, dissemination, and transfer of data to third and non-third countries or international organizations:
In relation to the aforementioned purposes, your personal data will be disclosed, if necessary:

to public administrations and authorities, where required by law
to all natural and/or legal persons, public and/or private (legal, administrative, and tax consulting firms, judicial offices, Chambers of Commerce, etc.), when disclosure is necessary or functional to the performance of our business and in the manner and for the purposes listed above.

Your data will not be disclosed or disseminated, without your specific and voluntary consent, to third parties other than Alpine Mountain Chalet. The data you provide will not be transferred by us to third countries or international organizations outside the EU.

User rights:
Users may exercise certain rights with respect to the data processed by the data controller.

Specifically, the user has the right to:

withdraw consent at any time
object to the processing of their data
access their data
verify and request rectification
obtain restriction of processing
obtain the erasure or removal of their data
receive their data or have it transferred to another controller
lodge a complaint

To exercise their rights, users can submit a request using the contact details of the data controller indicated in this document. Requests are submitted free of charge and will be processed by the data controller as quickly as possible, in any case within one month.

Further information on processing:

System logs and maintenance:
For operational and maintenance purposes, this website and any third-party services used by it may collect system logs.

Information not contained in this policy:
Further information regarding the processing of personal data may be requested from the data controller at any time using the contact information.

Changes to this privacy policy:
The data controller reserves the right to make changes to this privacy policy at any time by giving notice to users on this page. Please check this page often, referring to the last modification date indicated at the bottom. If you do not accept the changes made to this privacy policy, you must stop using this application and can request that the data controller remove your personal data. Unless otherwise specified, the previous privacy policy will continue to apply to personal data collected up to that point.

What are cookies?
Cookies are small pieces of data sent from a website and stored on a user's device while browsing. Cookies serve various functions: for example, they collect information about the user's previous browsing activity to make browsing more efficient and enjoyable, remember preferences, enable navigation, and authenticate users when registering or making purchases through the website.

Does this site use cookies?
Yes, only technical cookies are used.

Do I have to accept cookies to visit the site?
No, not necessarily. You can disable cookies, including those used by our website, simply by disabling the cookie function in your browser. Disabling cookies, however, may prevent the site from functioning properly and some features may be inaccessible.


Technical cookies related to the CMS:

Activities strictly necessary for operation:
This website may use cookies to save the user's session and to perform other activities strictly necessary for the operation of this website, for example in relation to traffic distribution.

Preference saving, optimization, and statistics activities:
This website may use cookies to save browsing preferences and optimize the user's browsing experience. These cookies include, for example, those for setting language and currency or for managing anonymous statistics by the site owner.


Third-party cookies:

Third-party Booking Widget:
This website may use a third-party booking widget (if installed), an online booking service. This program uses cookies. It uses "technical cookies" that allow, for example, saving your language settings and saving the data entered in the booking request form.

Google Analytics:
This website may use Google Analytics, a web analytics service provided by Google Inc. ("Google") that allows it to collect user information, such as the number of users who visit the site and how they visit the site, in a more or less aggregated form. This program uses "cookies," which are text files stored on your computer, to enable website usage analysis. Analytics cookies are similar to technical cookies in that the information collected is aggregated and it is not possible to identify individual user habits. Specifically, the IP address of users visiting the site has been anonymized, at least partially, and data sharing with Google has been eliminated. To disable Google Analytics: https://goo.gl/HxQogF


Disabling cookies:

• Chrome: for more information visit the dedicated page

• Mozilla Firefox: for more information visit the dedicated page

• Internet Explorer: for more information visit the dedicated page

• Edge: for more information visit the dedicated page

• Safari: for more information visit the dedicated page

• Safari iOS (mobile devices): For more information, visit the dedicated page

• Opera: for more information visit the dedicated page

If you use a different browser, we recommend looking at the manufacturer's website for instructions on how to disable cookies.


Dispute Resolution:
Mandatory information pursuant to EU Regulation No. 524/2013 of the European Parliament and of the Council. European Commission's online dispute resolution (ODR) platform: http://ec.europa.eu/consumers/odr/

Last modified date:
December 10, 2021